Education in the Philippines Essay Example for Free

Training in the Philippines Essay 1. Refer to at any rate three goals of the 1992 EDCOM, 1998 PESS and 1998 PCER. The three developments to the Philippine instruction framework had these basic destinations: * To present curricular change curricular changes in the school association * To research the methods of conveyance, strategy structures, and academic ways of thinking and prescribe improvement thereof * To adjust education’s modalities to the necessities of the occasions 2. What are the normal discoveries and suggestions of the three examinations led corresponding to the Philippine instruction framework? A. Basic Findings I. High dropout rates particularly in provincial regions ii. Dominance of understudies in significant capabilities as appeared in accomplishment levels iii. Significant levels of basic proficiency among 15-multi year-olds and 15+ year-olds iv. Most elevated reiteration rate in Grade I v. Youngsters were commonly impaired by genuine lacks in their own constitution and in the abilities they expected to effectively experience the assimilation of learning B. Proposals I. Tri-centralization in the administration of oversight of fundamental training, specialized professional instruction, and tertiary training ii. Guarantee satisfactory financing and improve the nature of fundamental instruction iii. Slow and turn around the heedless development of low-quality tertiary instruction iv. Give fair access to training at all levels so meriting family units and networks can profit by the arrangement of government funded instruction v. Improve generally speaking segment the executives through more noteworthy nearby investment and responsibility 3. Distinguish the activities taken by the concerned offices to react to the proposals of the investigations directed? Activities taken are the accompanying: * Congress sanctioned Republic Act 7722 that made the Commission on Higher Education (CHED) that is liable for advanced education * Congress ordered Republic Act 7796 that made the Technical Skills Development Authority (TESDA) which is compelled by a solemn obligation to regulate and oversee post-auxiliary and center level labor preparing and improvement * Congress instituted Republic Act 9155 that made the Department of Education (DepEd) that handles essential training (rudimentary and optional levels) * For a period, there was ban on the foundation of State Colleges and Universities (SCUs) * Tertiary instruction has been given decreased portion for Maintenance and Other Operating Expenses (MOOE) * Surveys on applied evaluation approachs and forms were directed * Republic Act 10029 (Philippine Psychology Act of 2009) was sanctioned into law that means to keep up the advancement of appraisal which is a piece of the administrations offered by analysts * Executive Order No. 46 built up the Presidential Commission on Educational Reform (PCER) that is a multi-sectoral body that characterized a complete and financial plan doable program of change in the instruction framework 4. Do the activities taken affect the weak Philippine instructive framework? Truly. From numerous points of view the activities taken by the individual organizations of the legislature have made effect on the Philippine instruction framework. For example, DepEd has now packed in fortifying the information and abilities of basic and optional level students so as to set them up to the more thorough life in tertiary training. Also, CHED has presented the accentuation of research in help to new showing strategies and has distinguished â€Å"Centers of Excellence† and â€Å"Centers of Development† among schools and colleges across the nation. At that point TESDA sharpens the aptitudes of center level labor that is required in the nation and abroad. Albeit much must be done at this point to make an environment of certifiable great Philippine training framework, an ever increasing number of activities have been embraced by the legislature to address the squeezing issues on decaying nature of instruction. Beside upgrading the skills of student.

Certified Public Accountant Essay Example for Free

Ensured Public Accountant Essay No piece of this distribution might be replicated, put away in a recovery framework or transmitted in any structure or using any and all means, electronic, mechanical, copying, recording, checking or something else, aside from as allowed under Sections 107 or 108 of the 1976 United States Copyright Act, without either the earlier composed consent of the Publisher, or approval through installment of the suitable per-duplicate expense to the Copyright Clearance Center, Inc. , 222 Rosewood Drive, Danvers, MA 01923, site www. copyright. com. Solicitations to the Publisher for consent ought to be routed to the Permissions Department, John Wiley Sons, Inc. , 111 River Street, Hoboken, NJ 070305774, (201)748-6011, fax (201)748-6008, site http://www. wiley. com/go/authorizations. To arrange books or for client care, if you don't mind call 1(800)- CALL-WILEY (225-5945). Imprinted in the United States of America. ISBN 978-0-470-87810-1 Ethical Decisions in Accounting Learning Objectives After contemplating this module you ought to have the option to: Understand the significance of morals Know the historical backdrop of morals in bookkeeping Incorporate morals into your choice procedure Know moral norms for bookkeeping experts Understand moral ramifications of the U. S.transition to IFRS Appreciate exercises gained from late business embarrassments. Segment 1 †THE IMPORTANCE OF Ethics is a significant piece of your bookkeeping instruction and it will assume an inexorably significant job in all parts of your expert life. This module is planned to give you an outline of the investigation of morals. It is a beginning stage for the conversation of morals that will proceed all through the entirety of your bookkeeping examines. We will start with a meaning of morals and afterward survey some moral hypotheses that give a structure to creating moral principles for bookkeeping understudies and experts. At last, we will talk about why morals is critical to you as you get ready for a profession in bookkeeping. Meaning OF ETHICS What precisely is morals? As indicated by Webster’s Dictionary morals is â€Å"a discipline managing great and abhorrent and moral obligation, and with moral standards and practice. † Accounting morals essentially includes applying moral standards to bookkeeping and business choices. Business morals is a progressively broad type of applied morals that relates moral standards to business circumstances. Business morals looks at conduct toward the outside world considering moral standards and business codes of morals. Moral Decisions in Accounting | 1 Simply put, morals is making the best choice. It is difficult to characterize morals since morals can be distinctive for various individuals. You have your very own qualities and these qualities are significant in the choices you make. At the point when you are ready to go you will be required to follow sets of accepted rules that are built up by your organization and by any expert affiliations that you have a place with. Keeping the moral guidelines of these associations is significant, however you ought to continually bring your very own qualities into your plan of action. Moral THEORIES Philosophers have created numerous hypotheses to give a system to settling on moral business choices. These hypotheses give a perspective to creating sets of principles for organizations and expert affiliations. Most moral codes in business depend on the accompanying good hypotheses: Rights hypothesis. The ethical decision is the decision that best secures and regards the ethical privileges of those engaged with a choice. This hypothesis recommends that people have a nobility that depends on their human instinct and their capacity to unreservedly pick what they do with their lives. Accordingly they reserve a privilege to be treated as finishes and not simply as intends to different closures. Utilitarian hypothesis. The moral activity is the activity that gives the most great or does the least mischief. The moral business activity is the one that delivers the best great and does minimal damage for all who are affected†business partners, for example, clients, representatives, investors, the network, and the earth. Normal great hypothesis. The connections of society are the premise of moral thinking and regard and empathy for others is the reason for moral choices. This hypothesis tends to the regular conditions that are imperative to the government assistance of everybody. Excellence hypothesis. Moral activities ought to be reliable with perfect temperances that accommodate the full advancement of humankind. Genuineness, fortitude, sympathy, liberality, resistance, love, constancy, trustworthiness, reasonableness, poise, and reasonability are instances of temperances. Decency hypothesis. Moral activities treat every single person genuinely dependent on some standard that is solid. We may pay individuals increasingly, in view of the trouble of their work or the more noteworthy sum that they add to an organization. Significance OF ETHICS Information gave by bookkeepers and reviewers is depended upon by individuals who settle on choices about organizations and associations. For instance, on the off chance that you are thinking about purchasing stock in an organization you need precise and solid data whereupon you can base your choice. Moneylenders, for example, banks and monetary establishments need solid data to decide whether they will credit cash to organizations. Government offices, for example, the Internal Revenue Service gather charges dependent on the money related data gave by organizations. Individuals depend on the bookkeepers who plan money related reports. Information on morals will assist you with making great choices that will give legitimate data to the individuals who depend on you. With appropriate data, better choices will be made. 2 | Ethical Decisions in Accounting Business choices can influence numerous individuals or partners. For instance, when you settle on a choice for your organization it can influence the proprietors and workers of the organization, banks who give assets to the organization, clients of the organization, and individuals in the network where the organization is found. Notwithstanding the impact of your choice on the benefits of the organization, your choice may likewise have other non-money related elements that effectsly affect partners. Imagine a scenario in which you were thinking about two elective undertakings for your organization: (1) a task that would make critical benefit for your organization and furthermore dirty the earth with hurtful synthetic compounds; (2) another venture that would gain less benefit yet would have no negative consequences for the earth and would not hurt any partners. Which task would you pick? Ought to non-monetary variables go into the choice procedure? In the event that you consider factors that are not financial just in nature, at that point how would you measure them? Frequently, the most significant factors in a choice are the ones that can't be effortlessly estimated. Since certain things can't be estimated effectively, nonetheless, doesn't imply that we ought not think about them in our choices. That is the primary concern about the significance of morals in accountingâ€an mindfulness that morals is a significant piece of business choices. We frequently utilize the money saving advantage choice model to assess business ventures. We list the expenses on one side and the advantages on the opposite side and the more noteworthy number regularly chooses the undertaking. On the off chance that the advantages are more prominent than the costs we acknowledge the venture; if the expenses surpass the advantages the task is dismissed. Where does morals fit into the procedure? More Profit Less Profit Ethical issues merit a spot in the costbenefit model. It is actually very simple†you consider the potential expenses and advantages of moral issues and spot them on the scale alongside different expenses and advantages. Since moral issues regularly are troublesome or difficult to quantify doesn't imply that they are not significant or that they ought not be considered in the choice. An increasingly moral choice is probably going to result if moral elements are in any event brought into the image when settling on business choices. Once more, attention to the moral ramifications of business choices is the way to great business choices. Not all choices utilize the money saving advantage model. A few choices include picking various blueprints, for example, recording bookkeeping exchanges when various options are accessible under sound accounting guidelines. You should pick the right activity as per the conditions in question, and not founded exclusively on the measure of benefit your organization can make. As the U. S. advances toward receiving universal bookkeeping guidelines, the bookkeeping direction will be founded more on standards than on explicit principles. The utilization of judgment will probably assume a progressively noticeable job in settling on bookkeeping decisions and moral standards will play a considerably increasingly significant job in business choices. Moral Decisions in Accounting | 3 DISCUSSION QUESTIONS 1. Before long you will move on from school and find a new line of work. What moral sets of accepted rules will you need to follow? By what method will your own qualities influence your business choices? What punishments are there for inability to adhere to moral norms? 2. Take a gander at the moral guidelines of the AICPA or the IMA remembered for area 4 of this module. What standards will direct you in settling on bookkeeping decisions? Segment 2 †THE HISTORY OF ETHICS IN ACCOUNTING In the wake of later, prominent bookkeeping embarrassments, you may imagine that morals is a moderately new theme to the field of bookkeeping. In reality, morals has been a significant piece of bookkeeping since strategies for keeping budgetary records picked up energy in the thirteenth century. A code of morals presently applies to all bookkeeping experts and morals has become a fundamental element of bookkeeping training. BRIEF HISTORY OF ETHICS IN ACCOUNTING Luca Pacioli, an Italian mathematician and Franciscan minister, depicted a strategy for keeping money related records in 1494 when he distributed his first book Summa de Arithmetica, Geometria, Proportioni, et Proportionalita (deciphered â€Å"everything about number-crunching, geome

Welcome Page Reminder COLUMBIA UNIVERSITY - SIPA Admissions Blog

Welcome Page Reminder COLUMBIA UNIVERSITY - SIPA Admissions Blog This is a reminder for admitted students to thoroughly review our Welcome Page for important information regarding enrollment.   Information on how to access the Welcome Page is included in the online admission letter.   We have been fielding questions in our email in box such as: When does Orientation start? Who can I contact about housing? Is it possible for me to interact with other admitted applicants? Can you help me with processing my visa? When will I get my student ID? My staff and I are experts is some matters, but other matters we leave to experts who are in charge of different departments and processes.   I hope that applicants can quickly find contact information and help on the Welcome Page, but if you have a question that you feel is not covered there please let us know and we will try to help you the best we are able.

Psychological Effects of Technology Addiction - 2362 Words

PSYCHOLOGICAL EFFECTS OF TECHNOLOGY ADDICTION Technology is taking over all aspects of life. Education, work and leisure are all becoming increasingly dependent on being able to interact with technology. But what of the academic or career prospects of those who do not want to interact with this technology? Before taking this English 305 class, I tried to avoid computers as much as possible. I didnt have any interest in cyberspace such as chatting, email, and gender swapping. Through this class, I had a chance to contact others through cyberspace. However, I still have a fear of computers. I decided that I want to know more about computers and cyberspace. I will first discuss cyberspace, then I will discuss about technophobia. Its well†¦show more content†¦Raubs (1981) early study reported that older people were more anxious than younger people. Other research indicates that the over fifties are less anxious than the under thirties, suggesting that far from reducing anxiety, computer experience can increase anxiety level s (Brosnan pg. 11). However, Anderson (1981), Elder et al. (1987) and Igbaria and Parasuraman (1989) have all found that age has a positive effect upon computer anxiety. As the diffusion of technology throughout many aspects of life has exposed virtually everyone to computerization, the relationship between anxiety, age and experience has become less clear. The only clear relationship between age and computer anxiety would therefore appear to be with respect to ones age when first interacting with a computer. I found a very interesting study, which shows the difference of psychological impact between male and female. Just as technophobia has been reported as affecting more females than males, computer addiction has been found to be almost exclusively a male phenomenon (Shotton, 1989). Brosnan (1995) identified that in a student population, male students first interaction with computers occurred significantly earlier than female students first interaction with computers. This is sign ificant as Todman and Monaghan (1994) report that early use of computers is associated with more favourable quality of initial experience, which leads to lower anxiety and greaterShow MoreRelatedOveruse Of Technology1369 Words   |  6 Pagesattached to technology the more advanced it gets. Some children spend more than five hours per day on hand held smart technology. This indicates that smart technology is one of the reasons that children don’t socialize like they used to in the past. Nowadays, parents allow young children to spend too much on screen time. Even though technology has both advantages and disadvantages in today’s life, exposing young children to technology at an early age results in many unnoticed negative psychological effectsRead MoreHow Does Internet Addiction Affect Different Aspects Of An Individual And The Brain?1700 Words   |  7 PagesHow does Internet Addiction affect different aspects of an individual and the brain? Internet Addiction Disor der, abbreviated as IAD, is defined loosely as a pattern of addictedness to the use of the internet (Mosher). Chao and Hsiao defined IAD as â€Å"an individual’s inability to control his or her use of the internet, which eventually causes psychological, social, school, and/or work difficulties in a person’s life† (Akhter). Many reports believe that an individual may rely on the internet to avoidRead MoreEffects Of Video Games On Children Essay1357 Words   |  6 PagesScreening to a halt: Are parents in New Zealand able to identify signs of dependency or addiction in their children due to over use of screen-time from the recreational use of video games? Digital technology and the vast amount of video games have increased the amount of screen time consumption in contemporary New Zealand society. The saturation of smart phones, ipad’s, tablets, computers, game consoles and the Internet are devices with the means of connection to gaming. Many New Zealand familiesRead MoreEssay on Media Addiction1228 Words   |  5 PagesMedia Screen Addiction Definitional Argument Essay When most people think of addiction, they think of crack heads and alcoholics. Although those are the most common types of addiction, there are also more unusual things. Addiction is a psychological and bodily dependence on a substance or practice which is beyond voluntary control. In a sense, every person has a form of addiction. Weather to caffeine, or food, or cleaning, they are all small kinds of addiction. One addiction that is spreadingRead MoreThe Impact of Mobile Phones on Teenagers1244 Words   |  5 Pagestherefore a necessity to inform today s youth of the effects of owning a cellular phone. By reason of request from Mr. Howard, Prime Minster of Australia, to hear the concerns of Australia, a conclusive survey was conducted and revealed that children and teenagers are not aware of the major issues regarding mobile phones. Consequently, these issues need to be recognized by youth and society in order to prevent the harmful effects regarding addiction, health and debt among st teenagers. These findingsRead MoreSocial Media And Its Effects On Society1564 Words   |  7 PagesWithin recent years the Internet and computer technology have made great advancements, allowing for the age of social media to be born and subsequently shaped into what it is today. Social media has become so largely desirable to modern day society due to its large and easy accessibility amongst citizens. However, social networking sites such as Facebook have been found to have negative impacts on individual’s social and psychological well being including things such as basic empathetic social skills1Read MoreCell phone addiction1352 Words   |  6 Pagesï » ¿Final paper about cell phone addiction Over the years, cell phone addiction has gained public attention. There are several reasons why this case can attract some many researchers to study this.. First of all, mobile phone is new technology and some people have curiosity. They try to understand what will happen when they download new cell phone application. Studying in this field would allow business corporation to earn much money. Second, certain mobile phone behaviors are considered to be problematicRead MoreEtiology, Predispositions, And Vulnerabilities1738 Words   |  7 Pagesdesigned to explain the how IAD develops in an individual and how it is then maintained. These models draw from different fields of psychology such to determine different theorised causes for the addiction such as biological factors (such as chemical imbalances making one more susceptible to addiction), psychological predispositions (such as other mental health problems or personality) and social factors (such as culture, socio-economic standing and acceptance of the Internet from others). Whilst theseRead MoreThe Internet Addiction Disorder1152 Words   |  5 Pagesproblem streaming throughout the global society today is IAD or Internet Addiction Disorder. Our culture along with many others has been consumed with the ease and pleasure of shopping, gaming, and social networking through online portals to the point that it has become an overwhelming problem for some people. What Internet Addiction Disorder is exactly has been the topic of much debate and so has what makes internet addiction so addicting. IAD is a serious problem and is receiving attention from allRead MoreTime Vs. Computer Addiction882 Words   |  4 Pagesgreat tool to use, there is a possibility of obsession or overuse of this technology. The overuse, or obsession can cause individuals to neglect others, as well as self. This behavior can result to computer addiction. Obligations can be neglected, because too much time is spent on the computer. According to Wieland, â€Å"Young claims there were 56 million internet users in 1997. Extrapolating from prevalence rates of other addictions, 5-10 percent of users will most likely experience IAD.† Young’s survey

The Era Of Franklin D. Roosevelt And The Civil Rights...

The period of the mid 30’s and 40’s during the Roosevelt presidency presented an evolution for minorities, the foundation for the civil rights movement was set during this era. The urgent necessities for Latinos, Blacks, and Native Americans came into focus for a government that was largely ignoring them previously. With the downfall of the economy, minorities were economically hit the worst. Many programs put in during Roosevelt’s administration never provided the same success for minorities that their white counterparts achieved. Still, FDR’s administration laid out multiple plans for minorities to achieve future success and equality. As new incentives with housing, industry, and civil rights tries to improve the lives’ of Latinos, Blacks, and Native Americans. To begin with, in Richard Polenberg’s The Era of Franklin D. Roosevelt there are six documents that are presented that provide the status of three different races during Rooseveltâ⠂¬â„¢s presidency. First, Selden Menefee and Orin C. Cassmore provide a detailed report for the WPA on Mexican Pecan shellers in San Antonio during the 30’s. One of the first conclusions made in their reports is that nearly all Mexicans Pecan shellers are in poverty. According to Menefee and Cassmore, â€Å"They earned 5 or 6 cents an hour about $2.73 for a fifty-one-hour workweek† (p. 136). According to Westegg.com, $2.73 in 1938 would add up to, â€Å"$46.43† for a week’s amount of work in 2015. As a result, many workers only earned a small wageShow MoreRelatedA Comparative Analysis of the Activism and Views of Women Held by Eleanor Roosevelt in the 1930s and Hillary Clinton1848 Words   |  7 Pagesdifferences between the activism and views of women held by Eleanor Roosevelt in the 1930s and Hillary Clinton Since Hillary Clinton clinched the position of the First Lady, various attempts have been made to compare her activism and views of women with those of Eleanor Roosevelt. 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Roosevelt; a democrat, to be their next president in expectance to reverse the economic damages that had been made. In effect, this had begun the era of The Great depression and the beginning of Liberals challenging traditional laws and values. In fact, the beginning of the 1930’s/40’s affected the rise of conservatism in the U.S by the 1960’s/70’s in three ways, such as the growth of Democratic involvement, Civil Rights, and the decrease of traditionalRead MoreThe National Association for the Advancement of Colored People670 Words   |  3 PagesWhen History Changed The NAACP (National Association for the Advancement of Colored People) was founded in the year of 1909 in New York City. This association is considered the nation’s biggest and oldest civil rights organizations. It was formed in response to the continuing terrible practice of lynching during that period. Lynching was being practiced during this time and affected many people just because of their skin color. The NAACP was made by white and black citizens â€Å"[fought] for socialRead MoreThe Progressive Era And New Deal Era2021 Words   |  9 PagesThe Progressive Era and the New Deal Era had a significant amount of similarities with policies and programs to reform the American society, improve lives and fight poverty in America. Although the Progressive and New Deal Era had many similarities, there were still differences between them that included the views of what needed to be done. Both the Progressive and the New Deal Era’s main goals were to improve the American society. Both the Progressive and New Deal’s accomplishments were rootedRead MoreAp Exam Essays1660 Words   |  7 Pagesof slavery into western territories contributed to the coming of the Civil War. Confine your answer to the period 1845–1861. 4. Analyze the roles that women played in Progressive Era reforms from the 1880s through 1920. Focus your essay on TWO of the following. †¢ Politics †¢ Social conditions †¢ Labor and working conditions 5. 5. Explain the causes and consequences of TWO of the following population movements in the United States during the period 1945–1985. †¢ SuburbanizationRead MoreThe History of Poliomyelitis Essay1749 Words   |  7 Pageswith the President of the United States, Franklin Delano Roosevelt’s, public struggle with the disease and its complications propelled the fight against polio and its associated disabilities to the national forefront. Through efforts for and by FDR, public awareness and financial support fueled the development of therapies to assist polio survivors. Handicapped polio victims facing discrimination because of their impairments drove the disabilities rights movement. They found little or no infrastructureRead MoreThe Great Depression And World War II2840 Words   |  12 Pagespresident Franklin D. Roosevelt held office. He led the United States through the Great Depression and World War II. He was a man who symbolized change, progress, and hope and effectively restored the faith several individuals lost as a result of the depression and war. By the time Roosevelt took office in Mar ch of 1933 as the 32nd president, there were 13 million unemployed Americans, and hundreds of banks were closed. Roosevelt faced the greatest crisis in American history since the Civil War. DuringRead MoreA History of African Americans after Reconstruction Essay2543 Words   |  11 PagesThe struggle for development of African Americans and how they initiated change in political, economic, educational, and social conditions to shape their future and that of the United States. (Dixon, 2000) The South’s attempts to recover from the Civil war included determining what to do with newly freed slaves and finding labor to replace them. The task of elevating the Negro from slave to citizen was the most enormous one which had ever confronted the country. Local governments implemented mechanismsRead MoreEleanor Roosevelt set a Precedent for First Ladies by Purposefully Establishing Herself as a Political Figure3033 Words   |  12 PagesEleanor Roosevelt set a precedent for first lad ies by purposefully establishing herself as a political figure. After running as the Democratic vice presidential candidate in 1920, Franklin D. Roosevelt would remain a lifelong political figure as would his wife Eleanor. He was diagnosed with Polio a year later and became bound to a wheel chair; Eleanor Roosevelt would step into the political sphere on his behalf as well as her own, where she purposefully established herself as a polished political

Total Quality Management A Case Of Barclays Bank Free Essays

string(56) " the world with over three hundred years of experience\." Abstract A number of bankers hold the school of thought that banks fall under the finance industry instead of the service industry. In consequence, the competition is more inclined to financial prowess rather than service quality. The banking and financial institutions devote their resources, system, time and people more on managing the cash and the assets instead of managing customers and service. We will write a custom essay sample on Total Quality Management: A Case Of Barclays Bank or any similar topic only for you Order Now The procedures and products setup are in line with the bank’s convenience instead of the customer’s convenience. Additionally, most of the systems are designed with the aim of controlling the customers rather than offering satisfaction. Banks and financial institutions usually give customer service and satisfaction low priority. With few systems designed to monitor customer loyalty. Contrary to that thought, banks and financial institutions provide the service of financial custody to its customers thus belong to the service industry. For this reason, total quality management is applicable in the banking sector given its success with manufacturing industries. Banks stand to benefit from implementation of total quality management owing to the fact that their survival depend on customer loyalty and satisfaction. However, banking sector is somehow slow in reallocating into the customer-first archetype. The paper focuses on Barclays bank; it outlines and analyses how the banking organisation has introduced and developed a comprehensive system of total quality management in addition to the impacts of the implementation. Furthermore, it provides a critique on the same while highlighting possible areas necessary for improvement. Background The current global market is highly competitive with a characteristic of ever escalating customer demands such as, the need for improved products and services. Most markets have increasing supply of aggressively priced services and products from low labor cost sources. With the current competitive threats present in the market place, it is imperative for organisations and businesses to embrace improved and result oriented strategies (Cheng, Madan Motwani, 2012). Incessant enhancement in total business activities with a keen focus on customer all through the entire organisation, in addition to prominence on quality and flexibility is of the essence to an organisational success. Quality, its management, and the associated continuous improvements play a significant role in many organisations. It is equally important to note that most organisations and businesses utilize total quality management as a means through, which they can endure in increasingly belligerent markets while maintaining their competitive edge over their challengers. The lifeblood of all businesses and organisation is its customers. In most cases, customers determine the sales of businesses and organisations based on their perception of the product and service quality. In consequence, quality concludes profits while the customers delineate and determine what quality entails. The implementation of total quality management has a myriad of benefits to an organisation and business as a whole; increased market share, amplified profitability, customer and employ satisfaction and heightened competitive edge against competitors. High quality has a direct correlation with the survival of organisations challenged with strong global competitors. In most organisations, competitive success is because of high quality (Eriksson Hansson, 2010). Presently, the high-end significance of implementing total quality management makes it imperative for organisations and businesses to embrace high quality, its management and continuous improvements, especially in the current increasingly competitive market. The organisations that fail to embrace the principle of total quality management are bound to be unsuccessful. Additionally, total quality management is no longer an alternative for organisations willing to survive in the strong competitive markets. In ensuring customer confidence and competing for international business, organisations with ISO certification hold a distinct edge against their rivals. To the quality conscious buyers, total quality management is an imperative process of value addition (Dusseav, 2012). Total quality management entails the methods of management used to improve the productivity and quality in a business organisation: A widespread management approach operates horizontally across a business organisation. Total quality management involves all employees and departments extending forward and backward to include both customers and suppliers. Total quality management model employs a systematic approach on improving quality based on; personal accountability for assemblage success, team-based work groups, running of the work process possessed by individuals, motivation, and quality desire above quantity and facilitated communication involving functional areas and groups. Within the model, suggestions for improvements are sought from every echelon of the business organisation while motivation is distributed through recognition programs and profit sharing. Employee training in the scientific approach to fact-based problem solving remains the feature of the TQM model. The model embraces the use of tools like process flow charts, orthogonal arrays, statistical process control charts and Pareto charts (Cheng, Madan Motwani, 2012). For any business organisation, quality provides a strategic advantage; a heightened competitive advantage and organisational survival. An organisational strategy based on quality aimed for competitive advantage usually emphasises on strategic resource on unremitting quality enhancement. In addition to creating price-value advantage above competitors, quality allows the organisation to charge a superior per unit sale price through differentiation. A business organisation is able to achieve a more sustainable competitive advantage through implementation of strategy of high quality. Organisations operating and competing on quality hunt an operational strategy capable of controlling product and service quality while seeking incessant improvement. Different market researchers suggest that organisations should focus on quality improvement in order to gain competence instead of laying emphasis on the current foci including efficiency, revenue, and market share. The current foci are by-products of competence that an organisation can achieve through focusing on product and service quality. Organisations vary in terms of the management practices, culture and the processes used to produce and deliver the products and services (Cheng, Madan Motwani 2012). In this regard, total quality management strategy varies from one organisation to another. However, total quality management calls upon techniques and tools of lean manufacturing, quality control, ISO 9000, six sigma, and a customer focused culture. Introduction Barclays bank is one of the leading financial institutions across the world with over three hundred years of experience. You read "Total Quality Management: A Case Of Barclays Bank" in category "Essay examples" The headquarters of Barclays Bank is situated in the UK with various branches across several countries worldwide. The bank has a strategy to increase the growth potential through continued diversification of business by customer, geography and product. It has the responsibility of progressing, investing, lending and protecting the money of close to thirty million customers across the globe. One of its branches has built a very strong reputation; the Barclays Bank Plc, Mauritius. The Mauritius branch; with close to one thousand one hundred employees, offer various services for corporate as well as individual customers. Quality implementation There are a myriad of approaches and models for a successful implementation of total quality management within an organization. Some of the approaches and theoretical models that are extensively used include; Crosby’s 14 steps to Quality improvement, Juran 10 points for quality improvement and W.E Demings’ 14 points for quality improvement (Bowen, 2013).While a widely agreed upon approach does not exist, Barclays bank has applied an implementation approach that borrows certain concepts and strategies from all the widely known approaches. The bank has implemented its total quality management system in a more customized way. The bank has adopted the EFQM framework theory in its implementation of TQM. Basically, the approach calls for a focus on results, customers, dependability of purpose, involving and training employees, incessant learning and social responsibility. The bank has applied all these criteria in its implementation approach of TQM (Sila, 2012). In a bid to improve its competitive edge and survivability, the branch has employed a number of strategies that ensure high quality of service delivery to their customers. It has embraced unremitting enhancement in total business activities, with a keen focus on customer all through the entire organisation. It is imperative for the bank to create constancy of purpose for unremitted enhancement of services and products. Barclays bank has embraced this as the first priority in implementing quality management. The bank has allocated its resources for long term planning instead of short-term profits. In order to ensure competitiveness and existence of the bank, it has invested in quality and innovation (Dusseav, 2012). Its management motivates their employees in addition to clear communication of the bank’s policies. The strategy of total quality management implementation has been generally broken down into two major categories in the bank’s modus operandi: Human resource m anagement and service quality, and customer satisfaction implementation. Under each major category of the strategies, there are subdivisions of the strategies. All these form a coherent system of TQM implementation at the bank for improved competitive edge as well as survivability. Quality Service and H R Management Barclays bank acknowledges the significance of the human factor as a major determinant in the successful implementation of total quality management. As a result, the bank has accorded superior attention to human factors such as motivation, teamwork and cooperation. The bank conducted an interview on their employees in regards to their viewpoint, before the implementation of total quality management. A number of employees agreed on the introduction of the total quality management by the management. They held the belief that there was a relationship between the introduction of TQM and the success of the bank. The bank introduced the system through written pamphlets to its employees. In an effort to thoroughly understand how the bank has introduced and develop its TQM system, an analysis of the three sub-divisions under human resource management in light of quality management was undertaken (Eriksson Hansson, 2010). Focus on meeting employee needs Barclays bank focuses on employee needs given that the bank tries to improve their performance through encouraging creative thinking, holding training programs and teamwork. All these activities are aimed at enhancing the employees’ professionalism. Additionally, the bank provided its employees with a chance to express their views while offering rewards for excellence performance. It has a competently designed training program that emphasises on incessantly improving the professional skills of its employees. Techniques such as, workshops, industry level seminars and job training are employed to ensure the efficiency of the program. Focus on continued improvement In a bid to meet the needs of its employees, the bank management tries to enhance the quality continuously through mistake avoidance, cost minimization of financial services, keeping of good documentation system and unremitting amendment of work practices. According to the employees, the bank strives to focus on the customers as well, given that they run surveys with the aim of finding out the customer’s needs. The bank is characterized with listening and providing financial advice to its employees’ interests and needs (Edwards, 2013). Focus on management competition needs It is important to realize that, through creation of effective means of communication between the employees and the customers, the bank has managed to develop their competitive edge. The bank acquired an ISO certification, which has led to a heightened bank performance level as compared to other banking institutions. Additionally, Barclay bank is always on the look-out for new technology aimed at modifying the current process of operation. The bank’s management acknowledges the importance of process innovation in a bid to evaluate their operation processes and the need to alter them. Process innovation has seen the bank to greater heights in terms of customer and employee satisfaction. The innovation allows the lower level management within the bank to communicate to the top management on exactly how the processes should be conducted in order to reflect the true customer satisfaction (Eriksson Hansson, 2010). Customer satisfaction Barclays bank holds both individual and cooperate customers with high esteem as it acknowledges their significance in the success of the institution. In a bid to create an impressive customer appeal and product and service endorsement, the management of the bank has placed life-long strategies within its services provision. These strategies are focused on constantly delighting and surprising their esteemed customers ahead of their arch competitors. The management of Barclays bank not only ensures that their esteemed customers purchase their product but also recommend the products to their families and friends (Frick, 2009). In an interview conducted to establish the level of customer satisfaction, Barclays showed a satisfactory level of satisfaction to the needs of their customers. The bank has modern technical equipment such as A.T.M services which help save the customers time thereby facilitating their deal with the bank. Apart from the A.T.M services, the bank has employed various strategies aimed at reducing the processing time of its key products and services such as new accounts, loans, credit cards and cheque encashment. Through innovation of mobile applications, the waiting period and down time as well as the queuing period has been significantly reduced (Edwards, 2013). According to the customer feedbacks, Barclays bank delivers most of its promises to their customers. It has eliminated a number of bureaucracy procedures that are deemed obstacles on delivery of promise agreements. The bank management has created an image of reliability among its customers through the use of good dependable documentation. In order to improve the level of customer satisfaction, quality of services offered by the bank is undertaken by qualified employees. The employees are trained to serve the customers with friendliness and efficiency. The working hours of the bank are deemed suitable for their customers and employees on a similar basis. The bank’s skilled employees not only offer quality services, but also quick delivery. This creates a sense of customer being the emphasis of the banks operation. Barclays has effective communication systems through, which the customers’ complaints are channeled and promptly handled. This way, the bank improves on its weakest areas on customer service thereby enabling the customer to feel appreciated as part of the bank. Additionally, the bank focuses on improving the quality of products and services offered in the bank apart from customer service. Barclays bank has some of the best interest rates, inclusive of all charges and hidden fees thereby depicting the quality of its services and products. The enquiries made by the customers either through phone or in person are promptly answered. The bank has trained its employees to employ good work ethics in responding to customer enquiries: few rings before the phone is picked up, reduced number of transfers before the customer is connected to the right person and prompt answering of the phone (Edwards, 2013). The bank employs accuracy and timeliness of account statements as compared to their competitors. This ensures the customers’ trust on the bank while upholding the bank’s image, reputation and integrity. These qualities put the bank at a higher competitive edge within the banking industry. Conclusion In conclusion, the implementation of the total quality management in Barclays is considered successful given the numerous benefits associated with the embrace of the system. The level of commitment practice by the bank’s management has greatly ensured an improved quality of the services offered at the bank. The bank has witnessed a number of benefits associated with the influence of customer satisfaction and continuous process improvement methods on the quality of service delivery and profit margins. The services offered at Barclays have been identified as some of the best as compared to other financial institutions. In terms of focus on employees, the bank has been ranked top as its rewards its employees with competitive salaries. The high quality of services offered by the bank has allowed the bank to charge high prices for its products and services on similar basis. This has ensured high profitability and increased competitive advantage over their rivals. Total quality mana gement should not be considered as alternative, instead effective strategies should be adopted to ensure its successful implementation. In order to ensure that total quality management implementation is effective, it is recommended that the bank expands the role of internal auditor to examine the bank’s performance in terms of service, quality, value and cleanliness instead of limiting their functions. Even though the bank utilized written documents during the introduction of the TQM implementation, it is imperative to change the banks configuration and work practices to facilitate accomplishment of the TQM concepts. It is a daunting task for the bank to differentiate itself from its competitors given that an introduction of a new marketing strategy will automatically be copied. It is therefore imperative for the bank to ensure high quality of services, products and service delivery in a bid to ensure the customers’ loyalty. Bibliography Bowen, R. (2013, December 4). Learn the Theories of Total Quality Management. Retrieved October 31, 2014. Cheng, C. H., Madan, M. S., Motwani, J. (2012) Implementing quality management in the banking services sector. Total Quality Management, 7(4), 347-356. Dusseav, S.P. (2012)†An analysis of the relationship between financial performance and TQM†, University of Missouri. Eriksson, T Hansson, J. (2010) â€Å"The impact of TQM on financial performance†, Measuring Business Excellence, Vol. 7, No. 1, 36 – 50. Edwards, C.(2013) Barclays Bank Plc V. Rbs Advanta. Reports of Patent, Design and Trade Mark Cases, 113(10) 2012, 307-319. Frick, R. A., (2009) The application of total quality management on service quality in banking. New York, NY: Wiley. Sila, I. (2012). Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study. Journal of Operations Management, 23(12), 83-109. Appendix TQM- Total quality management A.T.M – Automatic teller machine ISO 900- A family unit of quality management standards How to cite Total Quality Management: A Case Of Barclays Bank, Essay examples

Smart Style Unisex Salon free essay sample

The paper is a business plan for Smart Style Unisex Salon. It explains the type of business established and describes the products and services that the company offers, providing charts of projected accounts specific to the business, a chart of assets and liabilities, a pro-forma income statement. The paper describes the impact of the use of IFRS and the GAAP accounting standards. Description of the Business Smart Style Unisex Salon is a full-service salon that offers services and products to both men and women. Smart Style Unisex Salon is committed to constantly offer quality services and products as well as high customer satisfaction by offering superior products and exceptional services, and providing a pleasing atmosphere. The salon will provide these at competitive prices. The salon also maintains artistic decor within its premises and a welcoming work environment that respects ideas, opinions, diversity, and hard work. Smart Style Unisex Salon will provide hair care products and services modeled to provide healthy hair care to its clients. We will write a custom essay sample on Smart Style Unisex Salon or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The products will help the customers to keep and maintain healthy hair between appointments with Smart Style Unisex Salon. The general staffing plan of Smart Style Unisex Salon consists of 15 employees, and the Founders and Owners of Smart Style Unisex Salon. The employees include Kenneth Maxwell (Head Barber), Reese Joseph (Head Stylist), Esther Peter (Book Keeper, Accountant), Peter Williams (Maintenance, Inventory Manager). The remaining 11 employees will consist of a receptionist and the rest will be involved in other services provided by the salon. Type of Business and Ownership The business will be formed as a Texas corporation with four stockholders: John Martins, Joel Smith, Valerie Kim, and Juliet Wood. Each stockholder will own 25% of the issued stocks. The agreement and charter will be in accordance with the laws of Texas State and will be drawn up by Murphy Edwards, an attorney in the State of Texas. Products and Services The aim of the business is to provide a broad range of barber and salon services such as hair services such as relaxers, coloring, curling, conditioning, haircuts, weaving, and braiding; beauty care such body massage, body waxing, and facials to the people within the location; and Nails services such as pedicures, polish, and manicures. The business will also offer cosmetics. Current Proposal As the need for beauty by residents of Texas continues to increase, the operations of Smart Style Unisex Salon will also increase. The current stockholders have a total of $20,000 to invest in the salon. The business, however, requires additional funding for business loan of $200,000, which will be used to purchase business equipment for business operations. The start-up costs will be funded by capital from the four stockholders. Additional funds will be financed by a 6-year loan from an investor/lender at an interest rate of 10 percent per annum. Chart of Accounts Equipment Account This will be financed by a 5-year loan from an investor. Equipment will include machinery for providing beauty services and electronic machines that are relevant to business operations of Smart Style Unisex Salon. Furnishings Account This account will be maintained for materials such as furniture that are meant to furnish the area of business operation. The account will be financed by a loan from a lender. Products Account Products will include beauty products that will be sold by the business cosmetic section. This will be funded by the owners as well as the loan. Cash Account The cash account will be maintained for all cash transactions of Smart Style Unisex Salon. All the cash and checks from the business, as well as, the investor will be debited in the cash account. Sales Account Sales account will be important for recording all the sale transactions such as sale products and services. Expenses Account The expenses account will record all the expenses of the business such as payroll, rent and electricity, depreciation, marketing, insurance, interest and tax expenses. These expenses will be paid for using the revenues that Smart Style Unisex Salon will generate from its business operations. Revenue Account The revenue account will include profits generated from sale of products (cosmetics), as well as, the sale of salon services. Among the most crucial types of internal controls that will be used in this business are the physical, mechanical, and electronic controls particularly when handling the business equipment. Electronic controls ensure efficiency and accuracy in business operations, thus they ensure efficient control. Mechanical devices will include alarms and clocks in order to maintain a record of time that workers have worked. The business will also use preventive and detective controls to prevent loss and ensure quality. Segregation of roles is crucial when it concerns safeguarding business resources and assets (Gilbertson Lehman, 2011). This is because it ensures that there is no duplication of efforts since each worker performs his or her tasks in the business. Physical, Mechanical, and Electronic Controls The business will acquire safety deposit boxes and safes that will be used for business cash and documents. Access to the business assets will be limited to only one person who will be the only one with a password to access important business documents. Furthermore, there will be the implementation of storage cabinets by the business, which will be used for inventory and records. The implementation of computer systems with eyeball scans or fingerprint will be used to record and store all the important data relating to the operations of the business. Time clocks will be used to record time worked and alarms will be used to prevent break-ins. Smart Style Unisex Salon will ensure the implementation of television sensors and monitors to prevent robbery. Preventive and Detective Controls Smart Style Unisex Salon will ensure optimum segregation of duties to prevent any losses of fraud in the business entity. The business will ensure proper physical control and authorization over the company’s resources and assets. The internal controls will ensure safeguarding of business resources and assets in order to improve its operations. Any resistance and challenges associated with internal controls will necessitate maximum attention. To ensure that such issues do not cause a major challenge to the operations of the business, there will be strict laws and regulations that all workers of Smart Style Unisex Salon will be expected to adhere to. Lack of adherence to the rules and regulations on business operations will result in the firing of the employee(s) involved. Legal Requirements Business stockholders will be required to obtain licenses of operation from the legal institutions and departments. Smart Style Unisex Salon will operate in accordance to laws and regulations that govern the business operations. This is important because it will ensure that the business entity avoids incurring extra legal costs for not complying with the required rules and regulations. Smart Style Unisex will be carried out in compliance to the Sarbanes-Oxley Act. The act is intended to protect lenders and investors by improving accuracy and reliability of corporate disclosures made to security laws (Bumgardner, 2003). This is important as it ensures that business do not engage in wrongful acts since there are penalties involved. Revenues and Accounting The business revenues will be generated through the provision of reliable and quality beauty products and services of Texas residents. Complete accounting records will be kept by Smart Style Unisex Salon. Esther Peter, who is the firm’s accountant and book keeper, will be in charge of preparing financial statements and filing the tax returns of the business. Internal audit duties will be performed by an external auditor for the company in order to ensure that proper books of records are kept and represent a true and fair position of Smart Style Unisex Salon. Accounts will be prepared in conformity to the General Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) in order to ensure that the business maintains the required statements for legal and financial purposes. IFRS and GAAP ensure that business maintain proper financial statements (Warren, 2012). Smart Style Unisex Salon will employ the Microsoft Excel and QuickBooks will be used as the accounting software. Changes will be integrated in the accounting books through the use of the double-entry system (ledgers).